Ensure excellence for your products and services.
Quality is always a priority at iLen. To guarantee delivery of high-quality services, we implement quality assurance in all areas of our company, including staff selection and training, process control, and use of technical tools. Quality assurance is also implemented throughout the entire duration of a project to help us prevent, find, and solve problems immediately. With this emphasis, we provide the most efficient service, and results that mean our clients retain our services again and again.
At iLen, quality is our top priority. We believe that successful localization is not only dependent on good processes and tools, but also dependent on our human efforts. Only when the staffs at every part have qualified skills, responsible attitude and keen insight can they always provide clients with assured and high quality service.
Our Stringent Recruitment Process
We Match the Task to the Appropriate Person
A Harmonious Working Environment
We use many localization tools and technologies to assure quality, efficiency, and consistency in all our projects. Furthermore, we have software engineers who develop tools specifically for our use to help with the execution of all kinds of tasks. Our technical aids include:
We strictly follow ISO17100 and ISO90001 standard operating procedure for our projects. Every step is performed by a different staff member, which means there is always a fresh pair of eyes to assess quality.
During project preparation, production and delivery, we always maintain close communication with you to ensure that your instructions and feedback are implemented as required.
When we encounter problems or have questions, we leverage our extensive experience and professional skills to provide you with reasonable suggestions, submit query logs and work with you to find the best solution. We help you make more informed decisions, avoid potential problems and further improve the quality of the project while saving costs and improving efficiency.
Download Our Project Flow Charts: