We have a stringent recruitment process to ensure that our staff meet the development needs of the company. We follow ISO17100 requirements for translation services and select candidates with relevant experience and newcomers who are passionate about localization. We believe that authentic skills are more important than certifications. Our candidates perform an extensive 3-hour test to prove they can perform at the level required at iLen. New hires undergo training to learn about CAT tools and our workflow, and they conduct specific translation exercises to reach the quality standard we require. They don't participate in any actual projects until training is complete. One of our highest priorities is to never put quality at risk. The percentage of candidates who formally join iLen after going through the company's recruitment process is less than 1%.

We encourage employees to explore their areas of expertise and interest, and we allocate projects according to these preferences to fully tap into our employees' potential and skills. We stimulate our staff's enthusiasm and give them the freedom to utilize their skills, push themselves higher and take satisfaction from a job well done.

At iLen, we have endless curiosity and initiative, and are always pushing ourselves to innovate in all aspects of our work. We don't work individually but rely on the power of teamwork. When everyone is dedicated to something they believe in, incredible energy emerges. This is the source of our emergence and growth, and also a fundamental guarantee that earns us the trust of our clients.

We know that even employees with strong skills can create low-quality work if they suffer from a poor working environment and unproductive relationship with colleagues. We understand that PEOPLE are our core competency. We therefore strive to create a comfortable, friendly and happy environment. In fact, we can proudly say that every single person who works or has worked at iLen has stated that they enjoy the work environment here. And that's one of the reasons why our employee turnover has been very low over the years.