iLen was recently awarded certification for
the ISO17100:2015 Translation Services standard. It is another international
standardization certification awarded to our company after being certified
under the ISO9001:2015 Quality Management Systems standard.
ISO17100 is an international certification
based on the EN 15038 European Quality Standard for Translation Service Providers.
It focuses on defining the qualifications of translators, editors, proofreaders
and project managers, and clarifies essential resources, procedures, guidelines
and compliance requirements to guarantee high-quality translation services. We had
been looking forward to the introduction of ISO17100 for several years, but
unfortunately there was no certification organization in Mainland China to
provide the service. That's why we applied for it quickly this year as soon as
we learned there was finally an organization to provide the service. Thanks to our
longstanding standardized management, we become one of the few localization
companies in China to be certified under the standard.
Compared with ISO9001, which is also concerned
with quality, ISO17100 places more focus on the translation industry and puts
forward more detailed requirements for translation services. ISO9001 is a generic
specification for various industries and serves as a guide for companies to
systematically and scientifically improve the quality of their products and
services to increase customer satisfaction. These two systems complement each
other and provide more professional guidance for our quality assurance. We are committed
to learning from advanced international experience so we can continue to
improve and provide customers with standardized and high-quality services.